Terms

How training with me works: sessions, prices, packs, cancelling and complaints.

Last updated 10 November 2026

What does it cost?

£45 a session. The consultation is free.

How long is a session?

60 minutes, or 30 for the consultation.

Can I cancel?

Yes, free with 24 hours’ notice.

How do I complain?

Tell me first, and I’ll put it right.

What’s included

Every session is 60 minutes and planned for you: at my studio at 18 Burton Road in Kelham Island, at your home within about five miles of it, or in Weston Park in summer. The first consultation is free and takes 30 minutes.

Fees and paying

A one-to-one session is £45. Sessions for two are £60 for both of you. Ten sessions cost £400, paid upfront.

Online coaching is £90 a month, for a plan written for you, a check-in every week and one video call.

Cancelling or moving

Cancelling or moving a session is free with 24 hours’ notice. Later than that, or if you miss it, the session counts.

To stop online coaching, tell me before your next month starts.

Ten sessions

Ten sessions are paid upfront and used within four months. Sessions not used by then expire.

Changing your mind

If you buy sessions or online coaching by phone or online, you have 14 days to change your mind and cancel for free. If you asked me to start sooner, you pay for the sessions already used.

Your health

Before we start, you fill in a short health questionnaire. If anything in it needs checking, I’ll ask you to see your GP or physio first. Tell me straight away if anything hurts or you feel unwell during a session.

I don’t diagnose or treat injuries, and I don’t promise results: what changes depends on you and how often you train.

If something goes wrong

Please tell me first, by email or phone, and I’ll do my best to put it right. You can reach me at hello@callumreid.co.uk or on 07700 900382.

This website

This site gives general information, not advice for your situation. If anything here differs from what we’ve agreed together, our agreement counts.

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